Effective Date: 1-Jan-2025
At MagicCure.in, we are committed to delivering your products in a timely and secure manner. This Shipping and Delivery Policy outlines the terms and conditions regarding the shipment of orders placed through our website.
1. Shipping Locations
We currently deliver to the following regions:
- We deliver within India & Worldwide.
For inquiries about deliveries outside these regions, please contact us at contact@magiccure.in.
2. Shipping Charges
- Shipping charges are calculated based on the delivery location and the weight of the products.
- The final shipping cost will be displayed at checkout before payment.
- Free shipping may be offered on orders exceeding a specified value (if applicable).
3. Delivery Time
- Orders are typically processed within 1-2 business days of payment confirmation.
- Delivery time varies depending on the location:
- Within India: 3-7 business days.
- Out of India: Additional 15-20 business days.
- Please note that weekends and public holidays may affect delivery timelines.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order status directly through the provided link or by contacting us.
5. Delivery Process
- Orders will be delivered to the address provided during checkout.
- Please ensure that the shipping address is accurate and complete.
- In case of delivery failure due to incorrect address or unavailability, additional charges may apply for re-delivery.
6. Delays and Exceptions
- Delivery timelines are estimates and may be affected by unforeseen circumstances such as weather, strikes, or regulatory restrictions.
- We will notify you of any delays and work to resolve them promptly.
7. Damaged or Missing Items
- If your package is damaged during shipping or contains missing items:
- Contact us at contact@magiccure.in within 48 hours of receiving the package.
- Provide your order number and details of the issue.
- We will investigate and provide a resolution, including replacement or refund, if applicable.
8. International Shipping (if applicable)
- Customs duties, taxes, or additional charges may apply for international deliveries.
- These charges are the responsibility of the customer and must be paid upon delivery.
9. Customer Support
For any questions or concerns about shipping and delivery, please contact us:
- Email: contact@magiccure.in
- Phone: 7058699919